Holiday Inn London M4,Jct.4

 

Located just minutes away from one of the world’s busiest transport hubs the stylish Holiday Inn at London Heathrow is the quintessential airport hotel. Serving business and leisure travelers alike this large property also has the ability to boast of a large and thriving corporate conference business. The hotel also enjoys significant contracts with the world’s major airlines for air crew layover. With 615 rooms and 14 large meeting rooms, and an average stay of 1.5 days due to its proximity to Heathrow, the room turnover is high at this hotel that never sleeps.
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“KNOW Housekeeping is an essential part of our operations and since we’re a 24-hour business, our rooms get turned out more than once a day. It’s key for our front desk team to know the exact status of the rooms. KNOW Housekeeping allows us to see what we have available in real time and what’s coming back in real time.”
“What Know Service has allowed us to do, and we can see this in our guests’ feedback, is that it no longer takes 20 or 30 minutes to get a bottle of water. It’s done within minutes. The real key is we can get that job done as quickly as efficiently as possible.”
“We’re a 24hr business so our rooms get turned more than once in a day. It’s key for our front desk team to know exactly the status of the rooms. Know Housekeeping allows us to see what we have available in real time and what’s coming back in real time.”