The quality of service is the hallmark of all these brands. These brands trust Knowcross
Boost efficiency.
Improve guest service.
Increase guest loyalty.
Knowcross gives your hotel staff access to more comprehensive guest information so
they can anticipate, meet, and even exceed your expectations.
KNOW Housekeeping
Streamline daily housekeeping activities and achieve significant improvements in staff productivity, increasing guest satisfaction and greatly reducing your hotel’s carbon footprint
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KNOW Glitch
It will help you locate, investigate and resolve service problems that have a negative impact on the experience of your guests, even during their stay. In addition, it will allow you to know the real costs of recovery to know which areas need improvement.
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KNOW Maintenance
This tool automates, schedules and monitors all preventive maintenance activities, thus ensuring greater guest satisfaction, a reduction in accidents due to malfunctions and an increase in the useful life of the facilities.
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KNOW Inspection
It is the 21st century version of the traditional paper checklist. Carry out all the controls from your smartphone and notify the management by email automatically when you have finished.
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KNOW Service
This feature automates the management of customer requests and complaints and maintenance work to ensure greater staff productivity. Custom triggers create automatic jobs and tracks from a centralized system.
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KNOW Tenant
enables tenants to log maintenance requests and jobs for property, asset and facility management teams to take action
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Boost efficiency.
Improve guest service.
Increase guest loyalty.
Knowcross gives your hotel staff access to more comprehensive guest information so
they can anticipate, meet, and even exceed your expectations.
«I use the information [from Knowcross] to anticipate
the needs of the guests, because everything is
recorded with notes in the profile.»
“Bob Busman”
DIRECTOR OF ROOMS DEPARTMENT
RADISSON BLU HOTEL DUBAI DEIRA CREEK