KNOW HOUSEKEEPING

KNOW Housekeeping streamlines daily housekeeping activities resulting in double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint. It receives data from and updates the PMS, real-time, and is complemented by powerful Android and iOS apps.

A SUMMARY OF THE PRODUCT

Through this short video, experience our KNOW Housekeeping module that automates daily maintenance activities, generating a spectacular increase in productivity and guest satisfaction.

Dynamic room prioritization based on automatic task sheets

Management of the waiting list for rooms and coverage services

Special Details, Tracking and Preferences available on digital task sheets

Alerts based on delays and cleaning events for managers and coordinators

Update notifications in PMS with Dirty, Clean, Examined, Bad and Out of Service

Maintenance of Records and Service Orders in KNOW Service

Lost and Found Reports

Task of the day screen

Track time anywhere

Performance Reports

Lost & Found reporting

Minibar post

Tracking discrepancies

Sheet Count and Report

• Reduction of task sheet creation time from hours to minutes
• Minimized attendant movements between rooms through intelligent routing logic
• Reduction of inspection time and focus on quality maintenance through automatic room selection

• Real-time tracking of cleaning progress
• Maintenance of brand standards through checklists for attendants and supervisors

We don’t say our KNOW Housekeeping is great, our clients do!

We believe that the real value of any solution or service is best communicated through the customer experience. We travelled the globe to meet our clients and asked them to share their KNOW Housekeeping experiences with you.