KNOW Housekeeping
Streamline daily housekeeping activities and reap double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint.
KNOW HOUSEKEEPING
KNOW Housekeeping streamlines daily housekeeping activities resulting in double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint. It receives data from and updates the PMS, real-time, and is complemented by powerful Android and iOS apps.
A Quick Product Overview
Through this short video, experience our KNOW Housekeeping module that automates daily housekeeping activities, resulting in a dramatic increase in productivity and guest satisfaction
FEATURES
Dynamic rule based room prioritization while creating automatic task sheets
Queue Room and Turndown Service handling
Specials, Traces and Preferences available on digital task sheets
Delay and cleaning-event based alerts for supervisors and coordinators
Dirty, Clean, Inspected, OOO, OOS status update in PMS
Log Maintenance and Service orders in KNOW Service
Two-way messaging for attendants and supervisors
Task of the day screen
Move-around Time tracking
Performance Reports
Lost & Found reporting
Minibar posting
Discrepancy tracking
Linen Count & Report
BENEFITS
- Reduction of task sheet creation time from hours to minutes
- Minimized attendant movements between rooms through intelligent routing logic
- Reduction of inspection time and focus on quality maintenance through automatic room selection
- Real-time tracking of cleaning progress
- Maintenance of brand standards through checklists for attendants and supervisors
CLIENT SPEAK
We don’t say our KNOW
Housekeeping is great, our clients do!
We believe that the real value of any solution or service is best communicated through the customer experience. We travelled the globe to meet our clients and asked them to share their KNOW Housekeeping experiences with you.